What This Privacy Policy Covers
This Privacy Policy applies when you create or access an account, contact support, open a cashier page, or use the mobile path to the lobby. We may record your name, phone number, verification status, login events, device signals, support messages and transaction references so we can
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match activity to your account and investigate unusual access. Payment details are handled as status and reference data when you use DANA, OVO, GoPay, QRIS, bank transfer or a virtual account; we do not ask you to place wallet credentials in a support message. We retain
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records for the period needed for account security, dispute handling and legal duties. Access and related processing are provided where local law permits. You can ask us to explain, correct or remove eligible data through the account support path.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.